Shipping and Returns

Order

The customer can order this product online, through contact form or email. Our representative will call the customer to confirm the order and then will send a proforma invoice.

Payment

After receiving customer’s payment we will proceed to send the product with a courier.

Delivery

The shipment fee is not included in the price of the product. This fee will be paid separately by the customer, directly to the courier. Orders are delivered Monday to Friday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen products.

Returning products

If the customer is not satisfied with the order then can return the product, and pay a transport fee, in 14 days after receiving the product. The shipping costs will be paid by the customer. We will return the payment in 30 days after we receive the returned product. The product has to be intact, with original packaging, hang tags, labels, otherwise we reserve the right to not accept the product and return it to the customer on his expense.